Network Management Disclosure

Last updated: September 2026

This page discloses Frazier Mountain Internet Service's ("FMIS") network management practices, performance characteristics, and commercial terms, as required by the FCC's Open Internet transparency rule (47 CFR § 8.1). It's a companion to our Acceptable Use Policy, which covers what customers may not do on the network — this page covers what we do to the traffic itself.

Blocking

FMIS does not block lawful content, applications, services, or non-harmful devices, with one exception: outbound SMTP (TCP port 25) is blocked by default on residential accounts as a standard anti-abuse measure. See Acceptable Use Policy § 3 for the exception process if you run a legitimate mail server.

Throttling

FMIS does not throttle, slow, or degrade traffic based on content, application, protocol, source, or destination.

Affiliated & Paid Prioritization

FMIS does not prioritize its own traffic, an affiliate's traffic, or any third party's traffic in exchange for consideration, monetary or otherwise. All lawful traffic is treated the same.

Congestion Management

FMIS does not apply network-wide, usage-based congestion management to residential connections. The one exception is targeted, not general: a connection identified as the source of abusive traffic (spam, scanning, botnet activity, denial-of-service participation) may be rate-limited or quarantined until resolved — see Acceptable Use Policy § 4. That's a security response to a specific device, not a blanket practice applied to ordinary use.

Application-Specific Behavior

Beyond the port 25 block above, FMIS does not treat any application, protocol, or class of traffic (VPNs, streaming, gaming, VoIP, peer-to-peer, etc.) differently from any other.

Device Attachment

Customers may use their own router or WiFi equipment; FMIS does not require use of FMIS-provided equipment. We sell a small selection of routers and mesh systems for customers who'd rather not source their own — see the store — but nothing sold there is required to get service.

Security

FMIS blocks outbound port 25 by default and may rate-limit or quarantine a connection generating abusive traffic, both described above and in the Acceptable Use Policy. We don't otherwise inspect, filter, or restrict traffic content.

Performance

Typical speeds and latency for each plan are published on the plan grid and in each plan's FCC Broadband Facts label, shown at the point of sale. FMIS does not impose a data cap or charge for additional data usage on any plan.

Redress & Complaints

Questions about any practice on this page: support@frazmtn.net or (661) 242-5500. Consumers may also file an informal complaint with the FCC at consumercomplaints.fcc.gov.

Changes to This Disclosure

FMIS may update this disclosure as network management practices change. Material changes affecting existing customers will be posted here with an updated date above.